eLearning · Malawi
Illustrative concept
Practising better customer conversations
6 weeks · proposed learning sprint
A customer-service course concept using realistic branching conversations, useful feedback, and a practical coaching checklist.
Brookside Consultancy · Kenya & Malawi
Keeping You
Visible.
Marketing that connects. Tech that works. Creative that stands out. eLearning that sticks. Four specialist teams, ready for your next idea.
Our offices: Nairobi, Kenya and Lilongwe, Malawi.
What we do
One brief. Four possibilities.
Each area has its own specialist team. Explore the work, then speak to the team that fits your project.
01
Marketing
Campaign planning, search and social marketing, content, and clear performance reports.
Campaigns · Search · Social · Content
Explore Marketing
02
Tech
Websites, apps, custom software, and the systems that keep them running.
Websites · Apps · Software · Infrastructure
Explore Tech
03
Creative
Brand identities, graphic design, animation, video, and campaign assets.
Branding · Design · Animation · Video
Explore Creative04
eLearning courses
Custom online courses, learning content, and practical training for teams.
Online courses · Learning content · Training
Explore eLearning coursesPublished work
Projects & concepts
creative · Malawi
Illustrative concept
An organisation profile that earns a closer read
4 weeks · proposed editorial project
An organisation profile concept designed to help partners understand the mission, programmes, and evidence without reading a wall of text.
tech · Malawi
Illustrative concept
One clear view of everyday operations
10 weeks · proposed pilot
An internal dashboard concept for tracking requests, ownership, and status without moving work between disconnected spreadsheets.
marketing · Malawi
Illustrative concept
A local event people can find, understand, and attend
5 weeks · proposed campaign
An event awareness and registration concept built around practical information, trusted local channels, and clear attendance instructions.
eLearning · Kenya & Malawi
Illustrative concept
An onboarding course built around real tasks
7 weeks · proposed course pilot
A short onboarding course concept that helps new staff practise everyday decisions instead of simply clicking through policy slides.
creative · Kenya
Illustrative concept
One identity across the materials people see every day
6 weeks · proposed design sprint
A visual identity concept connecting packaging, sales materials, and digital touchpoints through a practical, consistent design system.
Latest published insights
Latest articles
Turning team knowledge into a useful eLearning course
A practical production process for creating a focused online course, from learning objectives to a learner pilot.
2026-10-23 · eLearning,Course design,Training
A website launch checklist for Kenyan and Malawian businesses
Check the customer journey, mobile experience, content ownership, and enquiry handling before you announce a new website.
2026-10-23 · Tech,Creative,Websites
Planning a practical marketing campaign in Kenya and Malawi
A working guide to choosing an audience, preparing useful content, and measuring enquiries without confusing activity with results.
2026-10-23 · Marketing,Kenya,Malawi
Working with Brookside
A clear path from brief to delivery
You can come to us with a single project or a brief that crosses services. We agree on the work, the team, and the next steps before we begin.
- 1
Tell us the problem
Share your goals, audience, timeline, and what you already have.
- 2
Meet the right team
We bring in the marketing, tech, creative, or learning specialists you need.
- 3
Build and review
You see the work as it develops and give feedback before delivery.
Get in touch
Have a project in mind?
Tell us what you want to make, improve, or teach. We'll help you find the right starting point.
Nairobi, Kenya · +254 701 537 798 / +254 102 221 200
Area 49/1/976, Lilongwe, Malawi · +265 999 911 556 / +265 995 448 339