
eLearning · Malawi
Illustrative concept
Practising better customer conversations
6 weeks · proposed learning sprint
A customer-service course concept using realistic branching conversations, useful feedback, and a practical coaching checklist.
Selected work
Explore marketing, technology, creative, and eLearning briefs. Concept examples are clearly labelled; delivered client work is published only with permission.
Published work

eLearning · Malawi
Illustrative concept
6 weeks · proposed learning sprint
A customer-service course concept using realistic branching conversations, useful feedback, and a practical coaching checklist.

creative · Malawi
Illustrative concept
4 weeks · proposed editorial project
An organisation profile concept designed to help partners understand the mission, programmes, and evidence without reading a wall of text.

tech · Malawi
Illustrative concept
10 weeks · proposed pilot
An internal dashboard concept for tracking requests, ownership, and status without moving work between disconnected spreadsheets.

marketing · Malawi
Illustrative concept
5 weeks · proposed campaign
An event awareness and registration concept built around practical information, trusted local channels, and clear attendance instructions.

eLearning · Kenya & Malawi
Illustrative concept
7 weeks · proposed course pilot
A short onboarding course concept that helps new staff practise everyday decisions instead of simply clicking through policy slides.

creative · Kenya
Illustrative concept
6 weeks · proposed design sprint
A visual identity concept connecting packaging, sales materials, and digital touchpoints through a practical, consistent design system.

tech · Kenya
Illustrative concept
8 weeks · proposed build
A mobile-first website concept that turns a confusing list of services into clear pages, useful evidence, and dependable enquiry routes.

marketing · Kenya
Illustrative concept
6 weeks · proposed pilot
A focused enquiry campaign connecting search intent, clear offers, a mobile landing page, and an accountable sales handover.
Our four teams work on different parts of a project, from first brief through delivery.